Shipping policy

Processing time

All orders are processed and shipped within 2 business days of being placed. Orders are processed Monday through Friday, excluding public holidays. Orders placed over a weekend or holiday begin processing the next business day.

During launches, sales or peak periods, processing may take a little longer. We'll let you know if there's a delay.

Domestic shipping (United States)

We offer standard and expedited shipping options, with rates calculated at checkout based on your address and the weight of your order. Standard delivery typically arrives 3–7 business days after your order ships.

International shipping

We ship internationally to select countries. Available destinations and rates are shown at checkout. International delivery times vary by destination and customs processing, and typically run 7–21 business days after your order ships.

Customs, duties and taxes

International orders may be subject to import duties, taxes and customs fees charged by the destination country. These are not included in your order total and are the customer's responsibility. We have no control over these charges and cannot predict them — please check with your local customs office if you're unsure.

Tracking

Once your order ships, you'll receive an email with your tracking number so you can follow it to your door. Please allow 24–48 hours for tracking information to become active.

Lost, delayed or stolen packages

Once a package is handed to the carrier, delivery is in their hands. If your tracking hasn't updated in more than 7 business days, or your package is marked delivered but you can't find it, email us at dhaadiclub@gmail.com and we'll help you open a trace with the carrier. We're not able to refund or replace packages confirmed delivered to the address provided at checkout, so please double-check your shipping address before completing your order.

Wrong address

If you entered an incorrect address, contact us immediately at dhaadiclub@gmail.com. If your order hasn't shipped yet we can usually correct it. Once shipped, we can't reroute it, and packages returned to us as undeliverable can be reshipped at the customer's expense.